If you are an AA member and your car breaks down, you may wonder if AA will fix it. The answer to this question depends on a few factors, such as the type of membership you have and the nature of the breakdown. In this article, we will discuss the circumstances under which AA will fix your car and the process involved in getting your car repaired by AA.
AA offers a range of membership options, and the level of cover you have will determine the extent of the assistance you can receive. Some basic AA memberships only provide roadside assistance, while more comprehensive memberships include cover for repairs. If you have a membership that includes repair cover, AA will typically send a patrol to your location to diagnose the problem with your car. If the patrol is able to fix the problem on the spot, they will do so. However, if the repairs are more complex, AA will tow your car to a nearby garage for repairs.
If you have an AA membership that includes repair cover, you will need to pay an excess fee for any repairs that are carried out. The excess fee is a fixed amount that you will need to pay before the repairs can be started. The amount of the excess fee will vary depending on the type of repair that is needed.
Table of Contents
Will AA Fix My Car?
Determining factors for AA repair assistance:
- Membership level
- Nature of breakdown
Additional considerations:
- Excess fee for repairs
- Towing to nearby garage if needed
Membership level
The level of AA membership you have will determine the extent of the assistance you can receive, including whether or not AA will fix your car.
Basic AA memberships typically only provide roadside assistance, such as jump starts, tire changes, and fuel delivery. These memberships do not include cover for repairs.
More comprehensive AA memberships, such as the AA Plus and AA Premium memberships, include cover for repairs. With these memberships, AA will send a patrol to your location to diagnose the problem with your car. If the patrol is able to fix the problem on the spot, they will do so. However, if the repairs are more complex, AA will tow your car to a nearby garage for repairs.
The AA also offers a range of additional membership options, such as breakdown cover for caravans and motorbikes. These memberships also include cover for repairs, subject to the terms and conditions of the membership.
If you are not sure what level of AA membership you have, you can check your membership card or contact AA directly.
It is important to note that AA membership does not cover all types of repairs. For example, AA will not typically cover repairs that are caused by wear and tear, or repairs that are required as a result of an accident. If you are unsure whether or not AA will cover a particular repair, you can contact AA for more information.
Nature of breakdown
The nature of the breakdown will also determine whether or not AA will fix your car.
- Mechanical breakdowns:
AA will typically fix mechanical breakdowns that are covered by your membership. This includes problems with the engine, transmission, brakes, and suspension. However, AA will not typically cover repairs that are caused by wear and tear, or repairs that are required as a result of an accident.
- Electrical breakdowns:
AA will also typically fix electrical breakdowns that are covered by your membership. This includes problems with the battery, starter motor, alternator, and wiring. However, AA will not typically cover repairs that are caused by wear and tear, or repairs that are required as a result of an accident.
- Flat tires:
AA will typically change a flat tire for you, regardless of the level of membership you have. However, AA will not typically repair a flat tire. If your tire cannot be repaired, AA will tow your car to a nearby garage.
- Other breakdowns:
AA may also fix other types of breakdowns, depending on the circumstances. For example, AA may fix a broken window or a damaged windscreen. However, AA will not typically fix breakdowns that are caused by wear and tear, or repairs that are required as a result of an accident.
If you are unsure whether or not AA will fix a particular breakdown, you can contact AA for more information.
Excess fee for repairs
If you have an AA membership that includes repair cover, you will need to pay an excess fee for any repairs that are carried out. The excess fee is a fixed amount that you will need to pay before the repairs can be started. The amount of the excess fee will vary depending on the type of repair that is needed.
For example, the AA excess fee for a flat tire repair is typically around £25. The excess fee for a more complex repair, such as an engine repair, could be significantly higher.
You can find the excess fee for different types of repairs in your AA membership handbook or on the AA website. It is important to be aware of the excess fee before you make a claim, so that you can budget accordingly.
In some cases, you may be able to reduce your excess fee by opting for a higher level of AA membership. For example, AA Plus members typically have a lower excess fee than AA Basic members.
If you are unable to pay the excess fee, AA may still be able to help you get your car repaired. AA offers a range of payment options, including monthly installments. You can also apply for an AA hardship grant, which may be able to cover the cost of your repairs.
Towing to nearby garage if needed
If the patrol is unable to fix your car at the roadside, AA will tow your car to a nearby garage for repairs.
- AA will typically tow your car to the nearest garage that is approved by AA.
This ensures that your car is repaired to a high standard and that you are not overcharged for the repairs.
- AA will cover the cost of towing your car to the garage.
However, you may be responsible for paying the cost of towing your car from the garage to your home or another location.
- If you have a higher level of AA membership, you may be entitled to additional benefits, such as free or discounted towing.
For example, AA Plus members are entitled to free towing for up to 10 miles.
- You can also choose to have your car towed to a garage of your choice.
However, you may be responsible for paying the difference in cost between the AA approved garage and the garage of your choice.
If you are unsure about anything related to towing your car to a garage, you can contact AA for more information.
FAQ
Here are some frequently asked questions about whether or not AA will fix your car:
Question 1: What factors determine whether AA will fix my car?
Answer 1: The factors that determine whether AA will fix your car include your membership level and the nature of the breakdown.
Question 2: What types of breakdowns will AA typically fix?
Answer 2: AA will typically fix mechanical breakdowns, electrical breakdowns, and flat tires. However, AA will not typically fix breakdowns that are caused by wear and tear, or repairs that are required as a result of an accident.
Question 3: Do I need to pay an excess fee for repairs?
Answer 3: If you have an AA membership that includes repair cover, you will need to pay an excess fee for any repairs that are carried out. The amount of the excess fee will vary depending on the type of repair that is needed.
Question 4: What happens if AA cannot fix my car at the roadside?
Answer 4: If AA cannot fix your car at the roadside, they will tow your car to a nearby garage for repairs. AA will cover the cost of towing your car to the garage.
Question 5: Can I choose which garage my car is towed to?
Answer 5: AA will typically tow your car to the nearest garage that is approved by AA. However, you can also choose to have your car towed to a garage of your choice. You may be responsible for paying the difference in cost between the AA approved garage and the garage of your choice.
Question 6: What should I do if I am unsure about anything related to AA fixing my car?
Answer 6: If you are unsure about anything related to AA fixing your car, you can contact AA for more information.
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We hope this FAQ has answered your questions about whether or not AA will fix your car. If you have any further questions, please do not hesitate to contact AA.
Here are some additional tips for getting your car fixed by AA:
Tips
Here are some tips for getting your car fixed by AA:
Tip 1: Be prepared to pay an excess fee.
If you have an AA membership that includes repair cover, you will need to pay an excess fee for any repairs that are carried out. The amount of the excess fee will vary depending on the type of repair that is needed. It is important to be aware of the excess fee before you make a claim, so that you can budget accordingly.
Tip 2: Choose a higher level of AA membership.
If you are frequently using AA’s services, it may be worth considering upgrading to a higher level of membership. This will give you access to a wider range of benefits, including a lower excess fee and free or discounted towing.
Tip 3: Keep your AA membership details up to date.
Make sure that AA has your current contact information and vehicle details. This will ensure that AA can reach you if they need to and that they can send a patrol to the correct location.
Tip 4: Be clear about the problem with your car.
When you call AA for assistance, be as clear as possible about the problem with your car. This will help the patrol to diagnose the problem and fix it quickly.
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By following these tips, you can help to ensure that your car is fixed quickly and efficiently by AA.
If you have any further questions about AA’s repair services, please do not hesitate to contact AA for more information.
Conclusion
Whether or not AA will fix your car depends on a number of factors, including your membership level and the nature of the breakdown. If you have a membership that includes repair cover and your car breaks down due to a mechanical or electrical fault, AA will typically fix it at the roadside or tow it to a nearby garage for repairs.
However, AA will not typically fix breakdowns that are caused by wear and tear, or repairs that are required as a result of an accident. You may also be required to pay an excess fee for any repairs that are carried out.
Closing Message
If you are unsure whether or not AA will fix your car, you can contact AA for more information. AA offers a range of membership options and repair services, so you can choose the level of cover that best suits your needs.
